Effective Date: December 2, 2025
Kaizen Data Ventures, LLC (DBA ScreenClient.com) ("ScreenClient," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.screenclient.com (the "Website") and when you use our client intake automation, identity verification, and screening services (the "Services").
Please read this Privacy Policy carefully. By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use the Services.
This Privacy Policy applies to information we collect from: (1) visitors to our Website; (2) our business customers who use our Services; and (3) individuals whose identity is verified through our Services ("Verification Subjects").
1. Information We Collect
1.1 Information You Provide Us
We collect information you voluntarily provide when you:
• Register for an account or subscribe to our Services
• Request a demo or contact us for support
• Complete forms on our Website
• Correspond with us via email, phone, or other means
• Participate in surveys, promotions, or other interactive features
This information may include:
• Contact information (name, email address, phone number, mailing address)
• Professional information (law firm name, bar number, practice areas, job title)
• Account credentials (username, password)
• Billing and payment information (credit card number, billing address)
• Any other information you choose to provide
1.2 Information Collected from Verification Subjects
When our business customers use our Services to verify the identity of their clients or prospective clients, we collect information from Verification Subjects at the direction of our customers. This information may include:
• Full legal name, date of birth, and contact information
• Government-issued identification documents (driver's license, passport, state ID)
• Document images and extracted data (ID photos, document numbers, expiration dates)
• Biometric information (facial geometry from selfies and ID photos for identity matching)
• Social Security Number or other government identifiers(when required for verification)
• Address and residence history
• Email address and phone number for verification purposes
• Any additional information required by our customers for their compliance obligations
1.3 Information Collected Automatically
When you access our Website or Services, we automatically collect certain information, including:
• Device information (device type, operating system, unique device identifiers)
• Browser information (browser type, language preferences)
• IP address and approximate geographic location
• Usage data (pages visited, time spent, click patterns, referring URLs)
• Log data (access times, error logs, diagnostic data)
• Information collected through cookies, pixel tags, and similar technologies
1.4 Information from Third-Party Sources
We may obtain information about Verification Subjects from third-party sources to provide our verification Services, including: public records databases, government registries, consumer reporting agencies, identity verification providers, fraud prevention databases, and other commercially available data sources. We use this information to verify identity, detect fraud, and fulfill our contractual obligations to our business customers.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide and Improve Our Services
• Process identity verifications and deliver verification results to our customers
• Detect and prevent fraud, identity theft, and other security threats
• Create, maintain, and secure your account
• Process transactions and send related information
• Provide customer support and respond to inquiries
• Improve, personalize, and develop our Services
• Generate anonymized, aggregated data for analytics and service improvement
2.2 To Communicate with You
• Send service-related notices, updates, and administrative messages
• Respond to your comments, questions, and requests
• Send marketing communications (where permitted and with your consent where required)
• Provide information about products, services, and events
2.3 For Legal and Compliance Purposes
• Comply with applicable laws, regulations, and legal processes
• Respond to lawful requests from public and government authorities
• Enforce our Terms of Service and other agreements
• Protect our rights, privacy, safety, or property, and that of our customers and others
• Investigate and prevent fraud, unauthorized access, and other illegal activities
3. Legal Bases for Processing
We process your personal data based on the following legal grounds:
• Contractual Necessity: Processing necessary to perform our contract with you or our business customers.
• Legitimate Interests: Processing necessary for our legitimate interests, such as fraud prevention, security, and service improvement, where those interests are not overridden by your rights.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations.
• Consent: Where required, we rely on your consent for certain processing activities, such as marketing communications or the collection of biometric data.
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 With Our Business Customers
When we verify the identity of a Verification Subject, we share verification results and related information with the business customer who requested the verification. This may include verification status, risk scores, and supporting data. Our customers are responsible for their own use of this information in accordance with their privacy policies.
4.2 With Service Providers
We share information with third-party service providers who perform services on our behalf, including: identity verification providers, fraud prevention services, cloud hosting providers, payment processors, analytics providers, and customer support tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.3 With Third-Party Data Sources
To verify identity, we may share limited personal information (such as name, date of birth, and government ID numbers) with third-party databases and verification services to confirm the accuracy of information provided.
4.4 For Legal and Safety Purposes
We may disclose information when we believe it is necessary to: comply with applicable law or legal process; respond to requests from public and government authorities; protect the rights, privacy, safety, or property of ScreenClient, our customers, or others; enforce our agreements and policies; or investigate potential violations.
4.5 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a different privacy policy.
4.6 With Your Consent
We may share your information for other purposes with your consent or at your direction.
5. Biometric Information
Our identity verification Services may involve the collection and processing of biometric information, specifically facial geometry extracted from photographs (selfies and government ID photos) for the purpose of verifying that the person presenting an ID is the same person depicted on the ID document.
5.1 Collection and Use
We collect biometric information only for identity verification purposes when a Verification Subject submits a selfie and/or government ID through our Services. We use facial recognition technology to compare the facial geometry from these images to determine if they match.
5.2 Consent
Before collecting biometric information, we inform Verification Subjects of such collection and obtain consent. By submitting a selfie or government ID for verification, you consent to the collection and processing of your biometric information as described in this Privacy Policy.
5.3 Disclosure
We do not sell, lease, trade, or otherwise profit from biometric information. We may share biometric information with our service providers who assist with identity verification, subject to contractual protections. We may also disclose biometric information when required by law or to protect the rights and safety of others.
5.4 Retention and Destruction
We retain biometric information only as long as necessary to fulfill the purpose for which it was collected. Biometric information will be permanently destroyed when: (a) the initial purpose for collection has been satisfied; or(b) within three (3) years of the Verification Subject's last interaction with us, whichever occurs first—unless a longer retention period is required by law or requested by our business customer for their compliance obligations.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. In general:
• Account information: Retained for the duration of your account and for a reasonable period thereafter for legal and business purposes.
• Verification data: Retained in accordance with our customers' instructions and applicable legal requirements, typically for5-7 years for compliance purposes.
• Biometric data: Retained for no longer than 3 years from last interaction, or as specified in Section 5.4.
• Usage and analytics data: Retained for up to 2 years in identifiable form, then anonymized or deleted.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption of data in transit (TLS) and at rest
• Access controls and authentication requirements
• Regular security assessments and penetration testing
• Employee training on data protection and security
• Incident response procedures
• Vendor security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Your Rights and Choices
8.1 Account Information
You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.
8.2 Marketing Communications
You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Even if you opt out of marketing communications, we may still send you service-related communications.
8.3 Cookies and Tracking Technologies
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to remove or reject cookies. Please note that removing or rejecting cookies may affect the functionality of our Website.
8.4 Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our Website does not currently respond to Do Not Track signals.
9. Additional Rights for Certain Jurisdictions
9.1 California Residents
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information
• Limit the use of sensitive personal information
• Non-discrimination for exercising your privacy rights
We do not sell personal information as defined by the CCPA/CPRA. We do not share personal information for cross-context behavioral advertising.
9.2 Other U.S. State Privacy Rights
Residents of Colorado ,Connecticut, Virginia, Utah, and other states with comprehensive privacy laws may have similar rights. Please contact us to exercise your rights under applicable state law.
10. International Data Transfers
We are based in the United States and process information in the United States. If you are located outside the United States, please be aware that information you provide to us or that we collect may be transferred to, processed, and stored in the United States, which may have different data protection laws than your country of residence. When we transfer personal data from the EEA, UK, or Switzerland to the United States or other countries, we use appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.
11. Third-Party Links and Services
Our Website and Services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our Website with a new "Last Updated" date, and where required by law, we will provide additional notice(such as via email). We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: privacy@screenclient.com
